5 Year Warranty
Timeframe
Once registered with a valid Product Number and email address, the Warranty is valid for a period of 5 years from either the "Created On" date or product shipment date (if the "Created On" date is not visible on the tag).
Coverage
The Warranty covers the following:
Shirts
- Damaged or lost buttons - STANTT will mail matching replacement buttons to be sewn by a local tailor of the customer's choice. If a cost is associated with the button tailoring, STANTT will offer a gift card equal to the value of the fee (with valid proof of receipt).
- Damaged or lost collar stays - STANTT will mail replacement collar stays to be installed by the customer.
- Damaged or torn side, shoulder, back, placket, hip, or collar seams - if the damage is not self-inflicted/induced and occurs during normal wearing of the garment, STANTT will either (A) reimburse the tailoring cost via a gift card or partial refund (with valid proof of receipt), or, if the tearing is deemed to be substantial by STANTT, (B) replace the entire garment.
- Tears or holes in fabric - if the damage is not self-inflicted/induced, occurs during normal wearing of the garment, and cannot be repaired by a local tailor, STANTT will replace the entire garment.
Pants
- Damaged or lost buttons - STANTT will mail matching replacement buttons to be sewn by a local tailor of the customer's choice. If a cost is associated with the button tailoring, STANTT will offer a gift card equal to the value of the fee (with valid proof of receipt).
- Damaged zippers - if the damage is not self-inflicted/induced and occurs during normal wearing of the garment, STANTT will either (A) reimburse the tailoring/repair cost via a gift card or partial refund (with valid proof of receipt), or, if the damage is deemed to be substantial by STANTT, (B) replace the entire garment.
- Damaged or torn side, waist, pocket, crotch, or hem seams - if the damage is not self-inflicted/induced and occurs during normal wearing of the garment, STANTT will either (A) reimburse the tailoring cost via a gift card or partial refund (with valid proof of receipt), or, if the tearing is deemed to be substantial by STANTT, (B) replace the entire garment.
- Tears or holes in fabric - if the damage is not self-inflicted/induced, occurs during normal wearing of the garment, and cannot be repaired by a local tailor, STANTT will replace the entire garment.
The Warranty does NOT cover the following:
- Fabric stains that are self-inflicted (i.e. red wine, "ring around the collar" sweat stains, etc)
- Fabric holes or burns that are self-inflicted (i.e. cigarette marks)
- Fabric tears that are self-inflicted (i.e. mistakenly tearing it on a fence)
- Fabric shrinkage from laundering processes that do NOT follow the wash instructions on the garment
- Inappropriate fit of garment from evolving fit preferences or body weight fluctuations